Venue and ambience terrific, all staff smiley and helpful, and lovely to see local schoolchildren there - having a good time and impeccably well-behaved. BIG gripe was lack of info on website as to length of session. Info and ticket just said 'Heats 9.00am'. As the Finals weren't till 6.30pm, I assumed that session would last at least all morning, possibly a little of the afternoon too? To be sure, I emailed 2 weeks beforehand to the contact address to ask length of session - never received an answer. In the end, the session was just one and half hours, finishing at 11.30. I had invited my sister, who came all the way from Cambridge , having to get an expensive early train. I had tickets for the 9th March too, with relatives due to come from Kent, again assuming that the session would be long enough for them to see some good swimming if they arrived atbout10.30.. I discovered on the 8th that the 9th March 9.00am Heats session was also just one and half hours. To get there at 9.00, my 3 relatives would have had to spend at least £127 on the train fare from Kent, so they gave up the idea of coming..If session was so short, why could it not have started later to avoid this transport problem for people outside London?
At other London Prepares events, we have been given a lovely free brochure about the events. The BG Swimming programme cost £6.00. Fair enough, but we had got used to them free, so why the difference?!